Sheffielders have been able to look after themselves at home thanks to NHS Direct.
NHS Direct is available for expert health advice 24 hours a day, 365 days a year. People can call 0845 4647 or log on to www.nhsdirect.nhs.uk to access the service.
In 2009, one in every 10 of the city’s population used the service at some point. Of those, 49% were given self-care advice that enabled them to stay at home and treat themselves, 22% were advised to see a GP urgently and just 7% were advised to attend Accident & Emergency (A&E).
Dr Richard Oliver, a Sheffield GP, said: “These figures show that people in Sheffield recognize the important help and advice NHS Direct can give when they are ill. Often people simply need reassurance and advice about their symptoms. NHS Direct can help people to stay at home and take care of themselves without having to visit a doctor or a pharmacist.”
NHS Sheffield is helping people to understand which services help with which ailments via its ‘Choose Well’ campaign: www.sheffield.nhs.uk/choosewell.